Privacy Policy

Last Modified: September 14, 2017

This Privacy Policy describes the policies and procedures of NATIVE International Realty LLC, d/b/a NATIVE Realty and its affiliates (“NATIVE Realty,” “we”, “our” or “us”) on the collection, use and disclosure of your information on www.nativerealty.com (the “Site”) and the services, features, content or Applications (as defined in the Application End User License Agreement Terms section of our Terms of Service) we offer (collectively with the Site, the “Services”). When you use the Services, you are consenting to the collection, transfer, manipulation, storage, disclosure and other uses of your information as described in this Privacy Policy

Your Acceptance of this Privacy Policy

By using the Site or the Services, you signify your acceptance of our Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Site or Services. We reserve the right, at our discretion, to change, modify, add, or remove portions from this Privacy Policy at any time. This Privacy Policy is subject to change without prior notice. For that reason, we encourage you to review this Privacy Policy periodically and to make note of the date of the most recent revision. Your continued use of our Site or our Services following the posting of changes to these terms means you accept these changes.

What This Privacy Policy Covers

This Privacy Policy covers the treatment of personally identifiable information (“Personal Information”) and other information collected in connection with your use of, or access to, the Services. This Privacy Policy also covers our treatment of any Personal Information that we collect outside the Services and are combined with such Personal Information collected in connection with your use of, or access to, the Services. This Privacy Policy does not apply to the practices of third parties that we do not own or control, including, but not limited to, any landlords, renters, owners, buyers, and third party websites, services and applications (“Third Party Services”) that you elect to access through the Services or to individuals that we do not manage or employ. While we attempt to facilitate access only to those Third Party Services that share our respect for your privacy or that you request through your use of the Services, we cannot take responsibility for the content or privacy policies of those Third Party Services. We encourage you to carefully review the privacy policies of any Third Party Services you access.

International Users

YOUR INFORMATION MAY BE MAINTAINED ON AND TRANSFERRED TO COMPUTERS LOCATED OUTSIDE OF YOUR STATE, PROVINCE, COUNTRY OR OTHER GOVERNMENTAL JURISDICTION WHERE THE PRIVACY LAWS MAY NOT BE AS PROTECTIVE AS THOSE IN YOUR JURISDICTION. IF YOU ARE LOCATED OUTSIDE THE UNITED STATES AND CHOOSE TO PROVIDE INFORMATION TO US, WE TRANSFER PERSONAL INFORMATION TO THE UNITED STATES AND PROCESSES IT THERE. YOUR USE OF THE SERVICES AND YOUR SUBMISSION OF SUCH INFORMATION EACH REPRESENTS YOUR CONSENT TO THAT TRANSFER.

Information We Collect

In connection with certain aspects of the Services, we may request and collect Personal Information as well as other information in connection with your use of, and access to, the Services. We collect the following types of information from our users.

Information You Provide Us : You may choose to provide us with certain information that could include, without limitation, Personal Information, such as your name, email address, geolocation data, employment information, social security number, demographic information, rental listing information, credit card or other payment information, background check information, rental application information, information contained in any lease you are negotiating or entering into, photo identification, reference letters, bank statements, income tax returns, or address of a listing you intend to rent, or other information we request from you that is required by law. You acknowledge that this information may be personal to you, and by providing this information to us, we may store such information and contact you to send you information about the Services or for any other reason set forth in this Privacy Policy.

Information Collected Automatically : We also receive and store certain types of information whenever you interact with the Services. We automatically receive and record information in our server logs from your browser, including your IP address, search queries, cookie information, mobile device identification and the listings and pages you request. We also record the details of your activity on the Services. This information may be used by us to develop new services or improve the Services.

Information Collected Using Cookies : Cookies are pieces of text that may be provided to your computer through your web browser when you access a website. Your browser stores cookies in a manner associated with each website you visit. We use cookies to enable our servers to recognize your web browser and tell us how and when you visit the Site and otherwise use the Services through the Internet. Our cookies do not, by themselves, contain Personal Information. As noted, however, we do use cookies to identify that your web browser has accessed aspects of the Services. Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allowing you to decide on acceptance of each new cookie in a variety of ways. This Privacy Policy covers our use of cookies only and does not cover the use of cookies by third parties, including our third party partners and service providers.

We do not control when or how third parties place cookies on your computer. For example, third party websites to which a link points may set cookies on your computer. Ads appearing on the Services may be delivered to users by our advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by NATIVE Realty and does not cover the use of cookies by any third parties, including advertisers or partners.

Information Collected from Third Parties : If you choose to register on our Site or otherwise link your NATIVE Realty account with a third party’s service (such as Facebook), we may receive the same type of information we collect from you (described above) directly from those services. We may receive additional information about you, such as demographic data, employment information, social media networking and imprints or fraud detection information, from third party partners and service providers and combine it with other information that we have about you.

Aggregate Information : We collect statistical information about how both users, collectively, use the Services (“Aggregate Information”). Some of this information is derived from Personal Information. This statistical information is not Personal Information and cannot be tied back to you. This type of aggregate data enables us to figure out how often users use parts of the Services so that we can make the Services appealing to as many users as possible, and improve the Services. As part of this use of information, we may provide aggregate information to our partners about how our users, collectively, use our site. We share this type of statistical data so that our partners also understand how often people use their services and the Services, so that they, too, may provide you with an optimal online experience.

How We Use Your Information

In addition to the uses set forth above, we may use information that we collect about you or that you provide to us, including any Personal Information:

  • to present the Services and its contents to you;
  • to provide you with information or services that you request from us;
  • to fulfill any other purpose for which you provide it;
  • to contact you regarding the Services or your account;
  • to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
  • to notify you about changes to the Services or any services we offer or provide though the Services;
  • to allow you to participate in interactive features of the Services;
  • to conduct research and development for the improvement of the Services, the development of new services and offerings and in connection with our business;
  • in any other way we may describe when you provide the information; or
  • for any other purpose with your consent.

Disclosure of Information to Others

Third Party Partners and Service Providers. We may receive additional information about you, such as demographic data, employment information, or fraud detection information, from third party partners and service provides and combine it with other information that we have about you. We work with third party partners and service providers to perform Services on our behalf, and we may share your Personal Information, such as your email address, with such partners and service providers to help us provide the Services.

Email Communications with Us and Other Users : As part of the Services, you may occasionally receive email and other communications from us, such as communications relating to promotions we are offering through the Services. You acknowledge and agree that by posting information on or through the Services, or requesting that we do so on your behalf, we and our Agents, the landlords, tenants, buyers or sellers relevant to your request for Services, and others may send you e-mail, contact you or engage in other communications that they determine in their sole discretion relate to your profile or use of the Services. In addition, we and others you interact with through the Services may wish to send you a house-warming gift or other expression of appreciation, and you acknowledge and agree that we may share your Personal Information with such persons, or use your Personal Information for such purposes.

Right to Opt-Out: You may opt-out of receiving communications from us by following the instructions included with such emails, or emailing us at support @nativerealty.com , but then you may not have access to certain features of the Services. Note that this opt-out only applies to messages from NATIVE Realty and not third parties.

Information Shared with Our Agents : We contract with people and other entities, including our independent contractor licensed real estate salespersons and brokers, that may offer or provide services to you (“Agents”). We may share Personal Information with our Agents in connection with their provision of services to you related to the sale, purchase, lease or financing of properties and the advertising and marketing of such properties and related services. You hereby consent to our sharing of Personal Information with our Agents.

Information Disclosed Pursuant to Business Transfers : In some cases, we may choose to buy or sell assets. In these types of transactions, user information is typically one of the transferred business assets. Moreover, if we, or substantially all of our assets, were acquired, or if we go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of us or our assets may continue to use your Personal Information as set forth in this policy.

Information Disclosed for Our Protection and the Protection of Others : We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce the Terms of Service or this Privacy Policy, including investigation of potential violations thereof or hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect our rights, property or safety, our users and the public. This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention.

Information We Share in Connection with the Services Performed for You: The information you provide, including, without limitation, your profile information, search criteria, user name, email, address, and co-habitant information, may be used to facilitate and provide the services for you and transactions within the Services. This may include, without limitation, sharing your Personal Information with potential landlords, owners, co-brokers, our Agents and our third party partners and service providers, as applicable, to your request for Services; and if you are landlord or owner, we may also share your Personal Information (such as name, listing address, etc.) to potential tenants, buyers, co-brokers, our Agents and our third party partners and service providers, as applicable, in connection with the Services.

Tracking Disclosures : We may use tracking technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). We will comply with web browser “do not track” signals that you may set in your web browser regarding the collection of personal information about your online activities over time and across third-party websites or online services. Support Some content or applications, including advertisements, on the Services are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use the Services. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We use conversion tracking from third-party advertising platforms, including Google and Facebook. These advertising programs use cookies to help determine aggregate, anonymous actions people took on our website after clicking an ad. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

Security

We are committed to safeguarding your information. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect electronically. However, we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your personal information for improper purposes. If such access occurs, we will do our best to rectify the situation, but we are not liable for the damages or effects of such breach.

You need to prevent unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your account. We endeavor to protect account information to ensure that it is kept private; however, we cannot guarantee the security of any account information. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time. We otherwise store all of our information, including your IP address information, using industry-standard security techniques. We do not guarantee or warrant that such techniques will prevent unauthorized access to information about you we store, Personal Information or otherwise.

Your Access to Information

We may allow you to access certain information about you for the purpose of viewing, and in certain situations, updating that information. This list will change as the Services change. When you update information, however, we often maintain a copy of the unrevised information in our records. You may request deletion of your account by sending an e-mail to our webmaster at support@nativerealty.com . Please note that some information may remain in our records after deletion of your account.

California Privacy Rights

California Civil Code Section § 1798.83 permits users of the Services that are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to support@nativerealty.com or write us at: NATIVE Realty, 3232 McKinney Ave, Ste 890, Dallas, TX 75204, Attention: My Data Department.

Children’s Privacy

NATIVE Realty will never knowingly request or collect Personal Information from any person under 13 years of age without prior verifiable parental consent. If you are under 13 years old please do not provide your information on our Site or Application.

If we become aware that an individual is under the age of 13 and has submitted any information to NATIVE Realty for any purpose without prior verifiable parental consent, we will delete his or her information from our files.

Contact

If you have any questions or concerns regarding privacy using the Services, please send us a detailed message to support@nativerealty.com .